Can I exchange or return articles?

Articles can be returned within 15 days. Making a change is not possible. If you want to make a change, you make a new order and return the initial order.

When you receive your order, you can ask for a return within 15 days. After those 15 days, you can no longer return your order. Articles must be back in our warehouse 10 days after your return request.

Europe: a return costs €5 will be deducted from your refund.

UK and non-European countries: Please contact our helpdesk via webshop@mariemero.be They will send you a free commercial invoice for the return. You need to put 1 commercial invoice in your box and need to put 1 commercial invoice on the outside. Return the box and pay for the return costs. When all is done well and we have no other transport cost to pay to the customs, we will not deduct any transport cost of your refund.